Categories > Industry & Security Category:     Advanced Root Cause Analysis and Incident Investigation     Program Duration : 5 Days Program Date : 11-15 February,2012 Program Location : Cairo, Egypt Program Fees : US$ 2950/Per Person      PROGRAM INTRODUCTION: This course In addition to all the topics covered in, you will participate in addition to workshops related to causal factor charting, cause and effect trees, interviewing, physical data analysis plans, near miss definitions and reporting, trending and metrics. PROGRAM OBJECTIVES: Initiate a root cause analysis/incident investigation and gather data for investigating process and no process incidents Collect data through interviews and physical data analyses – numerous workshops are used to reinforce these topics Apply powerful techniques for causal factor identification, including causal factor charting, cause and effect trees, change analysis and timelines Use ABS Consulting Root Cause Map to aid in root cause identification Avoid future incidents by developing appropriate recommendations to address causal factors and root causes Structure reports for optimum effectiveness Develop your data trending process to identify systemic problem areas PROGRAM OUTLINES: You will learn the powerful tools and techniques & methodology. The methodology is based on tools commonly used throughout industry for incident investigation. ABS Consulting unique application of these tools will guide your investigation, making each investigation efficient and effective. We teach effective interviewing skills along with methods for collecting other types of data. You will participate in several workshops related to data gathering to allow you to practice your skills. You will use causal factor charting (event and condition charting), cause and effect tree analysis, change analysis, and timelines in workshops. ABS Consulting Root Cause Map will be used to perform root cause identification. Realistic industry examples and workshops are used extensively throughout the course to illustrate key points and to allow you practice your new skills. You will also learn how to use ABS Consulting Root Cause software and  template to document your investigations and perform analyses of trends. Developing Your Program Besides learning incident investigation skills, you will learn how to fully meet the requirements of standards and regulations for investigations of incidents with health, reliability, environment and quality impacts. You will also get an overview of how to structure an effective investigation program for your company, including how to define near misses, train others to recognize and report incidents, classify incidents for assigning the appropriate investigator(s) and trend data. You will take back to your company an example of a successful incident reporting and investigation program. How You Will Benefit You will be equipped to investigate serious, complex incidents You will learn the importance of: Near-miss investigations Incident classification Data trending You will learn how to identify root causes (not just causal factors) using proven techniques